Privacy Policy — g877
At g877, your privacy is not an afterthought — it is a core commitment. This Privacy Policy explains how we collect, use, store, and protect your personal information in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).
How g877 Protects Your Data
Here is a plain-language summary of our key privacy principles. The full legally binding policy text follows below.
Introduction
g877 ("g877," "we," "us," or "our") is committed to protecting and respecting the privacy of every individual who accesses or uses the g877 online gaming platform at g877.ws and any associated mobile or browser-based interfaces (the "Platform"). This Privacy Policy describes how we collect, use, store, share, and protect personal information in connection with your use of our services.
This policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines. It also reflects the requirements imposed on g877 as a PAGCOR-regulated online gaming operator.
By registering an account, visiting the Platform, or otherwise engaging with g877's services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this policy, you should discontinue use of the Platform immediately.
Personal Data We Collect
g877 collects personal data through several channels: directly from you during registration and account management, automatically through your use of the Platform, and from third parties where permitted by law. The categories of data we collect include:
Identity & Contact Information
- Full legal name, date of birth, and nationality.
- Residential address, city, province, and postal code (Philippines).
- Email address and mobile number.
- Government-issued photo identification (e.g., Philippine National ID, passport, driver's licence, SSS/GSIS card) submitted for KYC verification.
- Selfie or liveness verification images where required by our KYC process.
Financial Information
- Registered GCash or Maya mobile wallet number (masked; we do not store full wallet credentials).
- Bank account name and account number for BPI, BDO, or Metrobank withdrawals (masked after verification).
- Transaction records including deposit amounts, withdrawal requests, game stakes, and bonus activity.
Technical & Usage Data
- IP address, device type, operating system, and browser type.
- Pages visited, session duration, game rounds played, and navigation patterns within the Platform.
- Login timestamps and access logs.
- Cookie identifiers and similar tracking technologies (see Section 8).
Communications Data
- Records of your interactions with g877 customer support, including live chat transcripts and email correspondence.
- Responses to surveys, promotions, or feedback requests where you voluntarily participate.
We do not knowingly collect personal data beyond what is reasonably necessary for the purposes set out in this policy. If you believe we have collected data that falls outside these categories without your knowledge, please contact our DPO immediately.
How We Use Your Personal Data
g877 uses the personal data we collect for the following purposes:
| Purpose | Data Used |
|---|---|
| Account Registration & Management — creating and maintaining your g877 player account. | Identity, contact, and login credentials. |
| KYC Verification — confirming your identity and age (21+) as required by PAGCOR. | Government ID, biometric images, date of birth. |
| Payment Processing — facilitating deposits via GCash, Maya, BPI, BDO, and other approved methods, and processing withdrawals. | Financial information, transaction records. |
| Fraud & AML Compliance — detecting and preventing fraud, money laundering, and other prohibited conduct as required under Philippine law. | Transaction data, IP address, device data, usage patterns. |
| Customer Support — responding to your queries, resolving disputes, and processing responsible gaming requests. | Communications data, account history. |
| Platform Improvement — analyzing usage patterns to improve game offerings, website performance, and user experience. | Technical and usage data (aggregated/anonymized where possible). |
| Marketing & Promotions — sending you relevant g877 promotional offers where you have given consent (opt-out available at any time). | Contact information, gaming preferences, bonus history. |
| Regulatory Reporting — fulfilling reporting obligations to PAGCOR, the Anti-Money Laundering Council (AMLC), and other Philippine authorities. | Identity, financial, and transaction data. |
g877 does not use your personal data for automated decision-making that produces significant legal effects on you without human review. Where automated tools are used (e.g., fraud detection systems), flagged cases are reviewed by a human compliance officer before any account action is taken.
Legal Basis for Processing
Under the Philippine Data Privacy Act of 2012, g877 relies on the following legal grounds to process your personal information:
- Contractual Necessity: Processing is necessary to enter into and perform the contract between you and g877 — specifically, to operate your player account, process your transactions, and deliver gaming services.
- Legal Obligation: Processing is required to comply with g877's legal and regulatory obligations, including PAGCOR licensing conditions, the Anti-Money Laundering Act (AMLA), the Data Privacy Act, and other applicable Philippine laws.
- Legitimate Interests: Processing is necessary for g877's legitimate interests in preventing fraud, protecting platform security, and improving service quality — provided these interests are not overridden by your rights and freedoms.
- Consent: For certain processing activities such as direct marketing communications and non-essential cookies, g877 relies on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.
Data Sharing & Disclosure
g877 does not sell, rent, or trade your personal data to third-party marketers or data brokers under any circumstances. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
- Payment Service Providers: GCash, Maya (PayMaya), GrabPay, BPI, BDO, Metrobank, and other approved payment partners receive the minimum data required to process your transactions securely.
- Game Content Providers: Licensed third-party game studios and live casino operators (such as JILI, PG Soft, and Evolution Gaming) receive pseudonymized player identifiers necessary to deliver game functionality and manage round results.
- KYC & Identity Verification Providers: Accredited third-party identity verification service providers process your KYC documents on g877's behalf, subject to strict data processing agreements.
- Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government bodies may receive data where required by law, court order, or regulatory direction.
- Fraud Prevention & Security Services: Specialized fraud detection platforms receive technical and behavioral data to identify and prevent unauthorized access and fraudulent activity.
- Professional Advisers: Legal, audit, and compliance advisers may access personal data on a confidential basis where necessary to provide professional services to g877.
All third-party processors engaged by g877 are bound by written data processing agreements that require them to process data only for the specified purpose, maintain appropriate security standards, and comply with applicable Philippine data protection laws.
Data Retention
g877 retains personal data for as long as is necessary to fulfill the purpose for which it was collected, comply with legal and regulatory obligations, and resolve disputes. Specific retention periods include:
- Active Account Data: Retained for the full duration of your account relationship with g877 plus a minimum of five (5) years following account closure, in accordance with PAGCOR record-keeping requirements and Philippine AML obligations.
- KYC & Identity Documents: Retained for a minimum of five (5) years after account closure or last transaction, whichever is later, as required by the Anti-Money Laundering Act.
- Financial Transaction Records: Retained for a minimum of five (5) years in compliance with PAGCOR regulatory requirements and Bureau of Internal Revenue (BIR) record-keeping rules.
- Customer Support Records: Retained for three (3) years from the date of the interaction, unless the interaction relates to an open dispute or regulatory investigation.
- Technical & Usage Logs: Retained for twelve (12) months for security and platform performance purposes, after which they are securely deleted or anonymized.
- Marketing Consent Records: Retained for the duration of the marketing relationship plus one (1) year after consent is withdrawn, as proof of lawful processing.
When personal data is no longer required, g877 will securely delete or anonymize it in accordance with industry-standard data destruction procedures.
Data Security
g877 implements a comprehensive set of technical and organizational security measures designed to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. Our security framework includes:
- Encryption: All data transmitted between your device and g877's servers is encrypted using TLS 1.2 or higher. Sensitive data at rest — including identity documents and financial records — is encrypted using AES-256.
- Access Controls: Access to personal data is strictly limited to g877 staff and authorized processors who require it for their specific role. Role-based access controls and multi-factor authentication are enforced for all internal systems containing personal data.
- Network Security: g877's infrastructure is protected by enterprise-grade firewalls, intrusion detection and prevention systems (IDS/IPS), and DDoS mitigation services.
- Penetration Testing: g877 conducts regular third-party penetration tests and vulnerability assessments to identify and remediate security weaknesses proactively.
- Incident Response: g877 maintains a formal data breach response plan. In the event of a breach affecting your personal data, g877 will notify the National Privacy Commission within 72 hours of discovery and will inform affected individuals as required by RA 10173.
- Staff Training: All g877 personnel handling personal data receive mandatory data privacy and security training upon onboarding and annually thereafter.
Cookies & Similar Technologies
g877 uses cookies and similar tracking technologies to operate the Platform, maintain your session security, and understand how players interact with our services. A cookie is a small text file placed on your device by a website. g877 uses the following categories of cookies:
- Strictly Necessary Cookies: These cookies are essential for the Platform to function. They maintain your login session, apply security controls, and remember your language and display preferences. These cookies cannot be disabled without affecting core Platform functionality.
- Analytical / Performance Cookies: These cookies collect anonymized or pseudonymized information about how visitors use the Platform — which pages are visited most, where users navigate from, and session duration. This data helps g877 improve Platform performance and user experience.
- Functional Cookies: These cookies remember choices you make on the Platform (such as preferred game view or notification settings) to provide a more personalized experience.
g877 does not use third-party advertising cookies or permit external ad networks to place tracking technologies on the Platform. All cookies used by g877 are first-party or are set by contracted service providers bound by g877's data protection requirements.
You can manage or delete cookies through your browser settings. Disabling strictly necessary cookies may prevent certain Platform features from functioning correctly. For analytical and functional cookies, you can opt out without affecting your ability to play games or access your account.
Your Rights Under the Data Privacy Act
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by g877:
- Right to Be Informed: You have the right to know what personal data g877 collects about you and how it is used. This Privacy Policy fulfills that obligation.
- Right of Access: You may request a copy of the personal data g877 holds about you at any time. g877 will respond to verified access requests within fifteen (15) business days.
- Right to Rectification: You may request correction of inaccurate or incomplete personal data. You can update basic account details directly through your account settings; for KYC data corrections, contact support.
- Right to Erasure ("Right to be Forgotten"): You may request deletion of your personal data where it is no longer necessary for the purpose it was collected. This right is subject to overriding legal and regulatory retention obligations (see Section 6).
- Right to Object: You may object to processing based on legitimate interests or for direct marketing purposes. Objecting to marketing communications will result in immediate opt-out.
- Right to Block Processing: You may request restriction of processing in certain circumstances, such as while a rectification request is being resolved.
- Right to Data Portability: You may request your personal data in a structured, commonly used, machine-readable format where processing is based on consent or contract.
- Right to Lodge a Complaint: If you believe g877 has violated your data privacy rights, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines.
To exercise any of the above rights, please contact g877's Data Protection Officer using the contact details in Section 13. We may need to verify your identity before processing your request to prevent unauthorized disclosure.
Children's Privacy
g877 is strictly an adult gaming platform. In accordance with PAGCOR regulations, access to the Platform is limited to individuals who are 21 years of age or older. g877 does not knowingly collect, process, or retain personal data from individuals under the age of 21.
Age verification is a mandatory step during the KYC process, and g877 will void accounts and reverse all transactions where a player is found to have been under the legal age at the time of registration or during their use of the Platform.
International Data Transfers
g877's primary operations and data infrastructure are based in the Philippines. In certain circumstances, your personal data may be transferred to or accessed from locations outside the Philippines — for example, where a game provider's servers or a cloud infrastructure provider's data centers are located in another jurisdiction.
Where such transfers occur, g877 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under Philippine law. These safeguards may include:
- Contractual clauses requiring the recipient to process your data in accordance with RA 10173 standards.
- Use of service providers in jurisdictions assessed to provide an adequate level of data protection.
- Binding corporate rules or other approved transfer mechanisms recognized by the National Privacy Commission.
g877 does not transfer personal data to jurisdictions or entities that cannot provide appropriate protection as required by the Data Privacy Act of 2012 and its Implementing Rules and Regulations.
Updates to This Privacy Policy
g877 may update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or the services we offer. When material changes are made, we will notify you through one or more of the following channels:
- A notice displayed prominently on the Platform upon your next login.
- An email notification to your registered email address.
- An updated effective date at the top of this policy.
We encourage you to review this Privacy Policy periodically to stay informed about how g877 protects your data. Your continued use of the Platform after the effective date of any revised policy constitutes your acceptance of the updated terms. If you do not agree with any changes, you should discontinue using the Platform and contact support to close your account.
Minor updates — such as typographical corrections, clarifications that do not affect your rights, or changes required to maintain compliance with NPC guidance — may be made without advance notice.
Contact Us & Data Protection Officer
If you have any questions, concerns, or requests relating to this Privacy Policy or the way g877 handles your personal data, please contact our Data Protection Officer:
- Email: [email protected]
- Subject Line: Please include "Data Privacy Request" in your subject line to ensure prompt routing to the DPO team.
- Response Time: g877 acknowledges all data privacy inquiries within 48 hours and resolves verified requests within fifteen (15) business days.
- Live Chat: Available 24/7 via the g877 Platform after login for general support queries.
If you are not satisfied with g877's response to your data privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, the independent regulatory body responsible for enforcing the Data Privacy Act of 2012.
Your Privacy is Safe at g877
Now that you know how we protect your data, explore everything g877 has to offer — from live casino tables and JILI slots to fast GCash payouts across the Philippines.